In the dynamic world of digital technology, businesses large and small are navigating an ocean of possibilities - and an equal measure of challenges. Among these, IT incidents, which can range from minor software glitches to significant security breaches, present a formidable obstacle. Like a seasoned captain skillfully navigating turbulent seas, strategies such as IT incident management or exploring the ongoing SRE vs. DevOps discussion can be effective in managing these incidents. This requires a deft blend of skill, foresight, and the right strategies to ensure the ship continues to sail smoothly, even in the most tempestuous conditions.